1. How do I view the delivery costs for my online order?

The shipping costs will be displayed on the summary at the order page, before your credit card is charged. You may also review your order details and the full price of your purchases before proceeding to the payment page. 

2. How do I know if my order is confirmed?

You will receive a notification email with your order number as a confirmation. 

3. When can I expect the parcel to arrive?

You will receive another email to notify you of your tracking number with the respective courier company. You may trace and track your parcel’s status at any point of time. 

For delivery within Malaysia, please click here for the guidelines.

For International delivery, please click here for the guidelines. 

4. Can I cancel my order after payment has been made?

Unfortunately, the order cannot be cancelled after making payment. 

5. Is there free shipping for bulk online orders?

No. There is no free shipping provided.

6. Do you offer International delivery?

Yes, will be using another courier company to handle international deliveries. 

For details, please click here

7. In the event that you have any enquiries, kindly contact our customer service